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Help / faq

FAQ — support & security

How to reach us and how we isolate tenant data.

How do I contact support? Use Help → Report an issue in the app, or email Office@luminixops.com. Include what you were doing and what you expected.

Is my data mixed with other restaurants? No. Production customers get isolated databases per organization.

Where is the public status page? See [Status](/status) for uptime and public incidents.

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